Payments & Shipping

Shipping Information

We are pleased to offer worldwide shipping for our valued customers.

Shipping Details

You get free shipping on all orders delivered within India. For international destinations, shipping services are available, and delivery times will vary depending on the specific location.

Estimated Delivery Times

  • Domestic Orders (within India): Expect delivery within 15–20 days.
  • International Orders: Delivery typically takes 30–50 days.

Shipping and handling charges are calculated at checkout after entering your shipping address.

Note: A signature is required upon delivery. Responsibility transfers to the recipient at that time. If someone else signs on your behalf (e.g. for gifts), it is considered proof of delivery.

Cash on Delivery (COD)

  • COD is available for orders above ₹15,000 and only within Delhi.
  • COD is not available for international orders.
  • 70% advance payment is required via bank transfer or payment link within one hour of placing a COD order.
  • Contact us at +91 97739 86189 to request the payment link.

Orders are not confirmed until we receive the advance payment.

Payments

All payments on shopmedhabatra.com are based on MRP and processed via third-party payment gateways (Razorpay, PaisaPay, PayPal, etc.).

We may request identification documents before shipping for verification purposes.

Advance Payments:

  • Custom order- 70% advance
  • Made to order- 100% advance

We are not responsible for losses related to payment authorization failures, declined transactions, or issues with third-party gateways.

Returns & Alterations

As garments are made-to-order, we do not offer returns or exchanges after confirmation.

  • First alteration is free (Verb covers courier charges).
  • Subsequent alterations: Customer pays round-trip courier charges.
  • No returns/alterations for sale or discounted items.

Taxes & Duties

For Indian Customers

Prices include all applicable taxes and duties.

For International Customers

Prices include import duties and taxes. No extra fees on delivery.

For assistance, contact +91 97739 86189 (call or WhatsApp).

Delivery

We aim to dispatch orders within 48 hours (up to 72 hours during sales). Delivery times are estimates and subject to payment authorization.

  • Orders can’t be redirected after dispatch.
  • Three delivery attempts will be made before returning the package.
  • Please provide a complete and correct shipping address with pin code and mobile number.

Ready to Ship Orders

Delivered in 7–10 days from purchase.

Other Orders

Refer to the product details section for delivery estimates. Contact our customer care for order status.