Privacy Policy

This Privacy Policy, alongside the User Agreement, governs your use of www.shopmedhabatra.com (the "Site"). By using the Site, you agree to these terms. If you do not agree, please do not use our Site.

Jurisdiction

This Agreement is governed by the laws of India, with exclusive jurisdiction conferred on the courts at Delhi.

Consent for Minors

If you are a minor or otherwise "incompetent to contract" under the Indian Contract Act, 1872, you must inform your legal guardian or parents about our Privacy Policy and obtain their consent before using the Site.

Third-Party Websites

This Privacy Policy does not apply to external websites linked from our Site. We are not responsible for personal information you submit to such third parties. Review their privacy policies before sharing your details.

Purpose of this Policy

This policy explains how we collect, use, and protect your personal information. Your acceptance of this Privacy Policy and the User Agreement signifies your express consent to our use and disclosure of your personal data as described herein.

Privacy Guarantee

We will not sell or rent your personal information to third parties for marketing without your explicit consent. Only general statistical data may be shared publicly, never identifying you personally. Internal access is limited to essential personnel, and policy violations may result in disciplinary action.

Information Collection

Information You Provide

You may browse the Site anonymously. However, registration may require you to provide personal details such as your name, email, phone, address, payment details, and more.

Automated Information

We may collect data like referring URLs, browser types, and IP addresses to understand user behavior.

Cookies

We use cookies to track visits, cart contents, and preferences. Most browsers accept cookies by default, but you may choose to disable them. Some Site features may still work without cookies.

Payment Information

We may collect your billing/shipping address, credit/debit card details, and other payment-related information when necessary.

User-Generated Content

Any messages, feedback, or posts you make may be stored and used to address issues or improve service.

Correspondence

Any correspondence with or about you may be recorded for service and legal compliance purposes.

Use of Your Information

We use your information to:

  • Facilitate services, resolve issues, and ensure safe transactions.
  • Personalize your experience and detect fraud.
  • Improve our marketing, analytics, and offerings.
  • Send administrative and promotional communications (with opt-out options).
  • Analyze aggregated data for trends and performance.

Disclosure of Your Information

Third-Party Service Providers

We may share necessary data with vendors who perform services like order processing, data analysis, and email delivery.

Law Enforcement & Legal Compliance

We cooperate with legal authorities and may disclose your data under verified legal requests or in urgent situations like fraud prevention or imminent harm.

Limitations on Confidentiality

We use industry-standard practices, but cannot guarantee full confidentiality due to the nature of internet transmission and third-party access risks.

Security

We use SSL encryption and other safeguards to protect your data. We comply with the Information Technology Act, 2000, and follow reasonable security protocols to prevent unauthorized access or misuse of your personal data.

Changes in Policy

This Privacy Policy is part of our User Agreement. By using our Site, you accept this policy. We may change it at any time, with updates posted on the Site. Continued use of the Site signifies acceptance of any changes.

Shipping

Yes, we ship internationally. Availability and estimated delivery timelines depend on the location.

Final Disclaimer

While we take strong measures to protect your data, we cannot guarantee complete security. You provide personal data at your own risk.